Secure Data and Email Transfer

Scribbos Facts

2. Do I need technology experience or knowledge to use Scribbos?
No. Scribbos has an intuitive email-like interface that anybody can use. If you have ever sent an email, you can use Scribbos. Just type your message and/or attach your file and hit “Scribb.” It’s that simple.

3. Why would my business need Scribbos?
Scribbos provides secure communications whether you are sending a confidential message or a file with sensitive or proprietary information. From a business prospective, Scribbos ensures that your confidential business information is safe from data breaches and the negative effects a breach can have on your business’s reputation. Additionally, most businesses must comply with federal and industry regulations. Scribbos helps you maintain compliance with all mandates whether corporate, federal or industry-specific.

4. What types of businesses should use Scribbos?
Scribbos can be used by any business that needs to exchange confidential business information or large files securely. Whether you are a one-person business or a large financial conglomerate, Scribbos scales to meet the needs of any organization. Financial, healthcare and insurance companies find Scribbos useful to not only securely send information, but to comply with federal and industry regulations.

Other companies such as creative firms, graphic designers and PR agencies, use Scribbos to securely send large files, which may contain intellectual property to clients, partners and colleagues. Virtually any company or individual that needs to send confidential messages or large files finds value in Scribbos. Imagine the productivity your business gains by not using costly and inefficient expedited shipping services or couriers.

5. How do I get started?
With Scribbos On Demand, you can be up and running in minutes. Simply register online to create your account and start “scribbing.”

6. What are my deployment options with Scribbos?
Scribbos was developed to scale to meet the needs of companies of all sizes. Depending on your business requirements, you may choose any combination of the following deployment methods:

• Scribbos On Demand – Instant online tool offered as a service (SaaS)
• Scribbos On Premise – Hosted by Stonebranch or internally at your organization
• Scribbos Mobile – Mobile Applications such as iPhone or Blackberry

7. What differentiates Scribbos from other solutions in the market?
Scribbos is the newest technology platform in Managed File Transfer, fulfilling all three vital communication requirements: secure confidential communications, ad-hoc file transfer and the ability to transfer large files all at a push of the button. Additionally, Scribbos provides a Web service interface that allows you to integrate into your other business applications including accounting, CRM and CRP packages.

8. What are the benefits of using Scribbos?
From a business perspective, Scribbos provides:

• Instant value – you can start using it right now
• Self-service provisioning – No IT required
• No education or professional services required
• Global Scribbos support
• Flexible licensing, packaging and contract options
• Business service expenditure, not a capital expense
• Less paper waste

From a technical perspective, Scribbos offers:

• Integration with Web Services and SOA, other Managed File Transfer solutions and Stonebranch’s Infitran™
• Minimized complexity as Scribbos works with your existing workflow
• Compliance to both corporate and government mandates, including, but not limited to:
  • Sarbanes-Oxley
  • Basel II
  • HIPAA
• Improved security enforcement
• Process level governance
• Content and session encryption

9. What types of documents would I send through Scribbos?
You can send any type of document through Scribbos. Some examples include: organizational strategic planning documents, contract negotiation and exchange, confidential file information, document reviews, healthcare business partner relations, government filings, insurance claims, large graphic and video files and blueprints.

10. Who should use Scribbos?
Scribbos is applicable to every business professional.

• Finance: Company Financials, Reports, Internal Systems Transfer, Payments, Remittance Advices
• Healthcare: Personal Healthcare Information, Claims Adjudication, Eligibility, EHR (Electronic Health Records), Medical Records, Billing Information, Insurance Claims, X-rays, Medical Necessity documentation, PHR (Personal Health Records), EMR (Electronic Medical Records)
• Insurance: Policy information, Payments, Enrollments, Claims
• HR: On Boarding, Personnel Information, Background Checks, Payroll
• Supply Chain: Price Lists
• Marketing: Creative Design, Customer Lists, Videos, Presentations
• Sales: Contracts, Forecast, Prospect Information
• Legal: Document Review, Mergers and Acquisitions

11. I use FTP to send large files – why should I use Scribbos?
Many people use FTP when they need to send a large file that email cannot handle. However, FTP is not only cumbersome, but also insecure. If your file contains confidential, proprietary or sensitive information, your information is not protected. Scribbos provides you with a secure way to send large files that is easier than using FTP.

12. I use email to send all my messages and files – is that wrong?
No business professional could get by today without email. It is a pervasive and easy-to-use tool. However, it is not secure. Safeguards like firewalls and spam filters often mislead individuals into thinking that information can be transferred securely via email. The next time you go to hit the “send” button, think about the information in the document. If it is of a confidential nature, Scribbos enables you to securely send the message and/or file just as easily.

13. How can I send messages or files securely when out in the field?
Scribbos Mobile is a secure business communications solution that enables you to send sensitive, proprietary or confidential messages and files from your mobile applications securely.

14. As a healthcare professional, how can Scribbos help me do my job better?
Regulations such as HIPAA are becoming increasingly strict on requiring healthcare providers comply with mandates. While HIPAA was created to protect an individual’s privacy concerning their medical records, problems still exist with making electronic transfer of personal health information (PHI) a universal option.

With Scribbos, you can send and receive EHR, x-rays, lab results, doctor’s orders, medical records, insurance claims and billing statements and documents validating medical necessity all through an intuitive, easy-to-use online tool that provides the necessary encryption and enforcement required for secure information transfer.

15. As a financial services professional, how can Scribbos help me do my job better?
In the financial services industry, increasingly strict regulations such as SOX (Sarbanes-Oxley Act) and GLBA (Gramm-Leach-Bliley Act) have many financial institutions scrambling to comply with new auditing and customer protection mandates.

Whether you are multi-national financial conglomerate, a regional bank or need a secure tool to send confidential or propriety information within an enterprise accounting department, Scribbos scales to meet your needs. Use Scribbos to send: company projections, customer information (including Social Security number, addresses and account information), internal systems transfer, payments, remittance advices and payroll.

16. As an insurance professional, how can Scribbos help me do my job better?
Whether you work in automotive, property, business or health insurance industries, you are required to transfer large amounts of sensitive data routinely while dealing with customer service and support issues.

You can send this sensitive information through Scribbos securely. Additionally, Scribbos enables insurance agents to send reports and claims while out in the field via mobile applications as well as securely send statements to clients while reducing paper waste and vastly improving customer service. Use Scribbos to send client policy information, client payment information, enrollments, claims and statement transfers.

17. What type of customer support can I expect with Scribbos?
If and when you need customer support, Scribbos offers global support backed by more than 10 years of experience. Scribbos prides itself on providing superior customer service ratings that exceed expectations.

18. What’s with all the attention surrounding secure file transfer?
A press release released by the Identity Theft Resource Center (ITRC) entitled, “2008 Data Breach Total Soars” reported a 47 percent increase in data breaches in 2008 compared to the previous year. In 2008, business, healthcare and financial/credit institutions all saw a rise in occurrence of data breaches. Besides the need for your company to be compliant to federal regulations, data breaches are a very real threat to your business and its reputation